Ms. Kay Newman blames Qantas airline for the death of her dog

- Australia -

Ms. Kay Newman has accused Qantas Airline of neglect after her beloved dog died during a flight from Sydney to Brisbane on December 19.

According to Ms. Newman, her furbaby, a Boxer named Duke, was left out on the tarmac for too long before the crate was finally loaded onto the plane.

9News reports that Ms. Newman wrote in her Facebook post: "I was worried about the heat but was told by Qantas freight staff that Duke would only be kept on the tarmac for a few minutes, and that he would be kept under cover until they were ready to put him on the plane."

She continues to say: "All animals are meant to be boarded last (last on first off). Nevertheless, I requested and was given permission to wait with Duke in the air-conditioned office until the last possible minute before he was placed in his crate for the flight."

Ms. Newman said that whenever traveling by plane with Duke, she would stand at the window near the boarding gates to watch him get loaded on the plane before her.

However, this time something was off.

When she arrived at the boarding gates, Duke’s crate was already on the tarmac and as time was passing by, 5, 10, 15 minutes, Duke was still in his crate exposed to the scorching heat.

Naturally, Ms. Newman, became extremely distressed, alerted the airline staff and explained that Boxers don’t tolerate heat very well.

They assured her that Duke was fine and would be loaded shortly.

However, as 9News reports: “When Ms Newman landed in Brisbane and went to the freight office to collect Duke she was told Duke hadn't survived the flight and had passed away.”

Ms. Newman believes that her furbaby’s death was 100 per cent preventable.

9News also reports that: “A Qantas spokesperson says the airline has expressed "our sympathies" to Ms Newman.

"There was an unexpected delay with the flight which meant he (Duke) was on the tarmac for longer than usual but our baggage handlers said Duke was fine when he was loaded onto the aircraft," the spokesperson said in a statement.”

Sadly, accidents like this are not rare and Ms. Newman, chose to make public her experience as a warning to others travelling on planes with pets, for this reason she has set up an online campaign to raise awareness.

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